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Post by Togashi Minato on Mar 18, 2011 5:45:05 GMT -5
I need help. Every time i press an action this message comes out: "Sorry, your request could not be processed". My character is Togashi Minato. I'm currently stuck in Shiro no Soshi.
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Agasha Taeshik
Banned
Phoenix ? Shugenja ? Elemental Master ? Air
Posts: 73
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Post by Agasha Taeshik on Mar 18, 2011 5:49:19 GMT -5
Try a different browser first, might be a setting in your current browser. If you're on Firefox, maybe install Firebug and turn it on, then see what data you're sending to the form. Give that info to Jay so that he can have an easier time figuring out what's going on. I'm doubting the message alone would be sufficient to debug with.
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Moto Hoburo
Unicorn Clan
Kenku trained and Enlightened
Posts: 35
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Post by Moto Hoburo on Mar 18, 2011 6:18:42 GMT -5
I've got the exact same problem since this morning. Was working fine last night (around 9PM EDT). No change to the FB account, Browser settings nor Windows setups. Must be my game profile/account. HELP!Can: Browse home page/champions/ Dynasty / Character stats / Inventory items, access the forum Can't: Any actions, move (I'm stuck in shiro moto), equip/unequip items, increase a stat. I'm using IE8 (latest patches and updates). I've alson tried under Firefox 8.6.1 at work. Same issue.
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Post by Shoju on Mar 18, 2011 8:05:39 GMT -5
I have the same problem in the following browswers.
Google Chrome Mozilla Firefox Safari for iOS4
I have disabled all my addons / plugins, I have turned them all on, nothing changes this.
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Kitsuki Yuushahime
Dragon Clan
This person sometimes posts things that are tl;dr
Courtier Magistrate Ambassador Daimyo
Posts: 1,140
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Post by Kitsuki Yuushahime on Mar 18, 2011 8:11:56 GMT -5
IE8 - I can click actions without problems. Just thought I should provide that intelligence
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Post by Shoju on Mar 18, 2011 8:21:51 GMT -5
I hope that this can be rectified. There is absolutely 0 chance I will use IE8.
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Post by Soshi Kiso on Mar 18, 2011 9:52:39 GMT -5
Using Android Dollphin Browser HS w/o issues, to provide any info that may help
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Moto Hoburo
Unicorn Clan
Kenku trained and Enlightened
Posts: 35
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Post by Moto Hoburo on Mar 18, 2011 9:53:48 GMT -5
I don't know if it could help... This is what I get from IE status bar: Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.2) Timestamp: Fri, 18 Mar 2011 14:45:49 UTC Message: Object expected Line: 30 Char: 1 Code: 0 URI: apps.facebook.com/emeraldempire/actions.phpLast minute additional Detail: I can access and play, on my computer, logged using my roommate account. So, it is not Browser, Computer, Network, Firewall related. It leaves FB account settings and EE player/character profile.
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Post by Jay Luo on Mar 18, 2011 14:03:24 GMT -5
I don't know if it could help... This is what I get from IE status bar: Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.2) Timestamp: Fri, 18 Mar 2011 14:45:49 UTC Message: Object expected Line: 30 Char: 1 Code: 0 URI: apps.facebook.com/emeraldempire/actions.phpLast minute additional Detail: I can access and play, on my computer, logged using my roommate account. So, it is not Browser, Computer, Network, Firewall related. It leaves FB account settings and EE player/character profile. I spent some time looking at this and can't see anything obviously wrong on my side. Moto Hoburo's character record in my database looks reasonable, I can see him in my dynasty and look at his character profile and nothing seems wrong. I looked at line 30 of action.php and could see nothing obviously wrong with it. Will take a look at Togashi Minato's data next ... not quite sure what is going on yet but thought I'd leave a message.
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Post by Jay Luo on Mar 18, 2011 14:38:28 GMT -5
I couldn't find anything wrong with Togashi Minato's character record in my database either. As far as I can tell, you both ought to be able to play (at least from Emerald Empire's perspective). I did some searching on facebook's developer forum looking for similar problems, the closest I could find was a message posted by another developer who reported many of his users were getting "de-authorized" to use his app. This isn't an exact match because you can still see Emerald Empire, just not do actions. But it may be worth checking your facebook application settings to see if you still are granting permission for Emerald Empire to run? Another thing I can do on my side is to delete your character profile (ideally, backing up some of the vital data about the character to be restored later) and see if that lets you play again .... I'm a little reluctant to take such a drastic action though since I'm not convinced it's a problem with your character data. I lean a little towards it being something to do with your facebook profile, but I have no definite evidence for this except process of elimination. Please let me know if you are still having this problem (or are able to resolve it) after looking at your facebook settings though. Or if anyone else is seeing this problem, please let me know that too.
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Post by Shoju on Mar 18, 2011 14:51:01 GMT -5
I am still unable to play. No settings have been changed in the process of looking into my account. I went to bed last night around midnight after having used my fate. I woke up this morning ~7 hours later, and I'm unable to play. I am greeted with the same error page that Hoburo is seeing.
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Post by Shoju on Mar 18, 2011 14:56:50 GMT -5
As I have found out working through this problem throughout the day, I Can load Emerald Empire. I Can use the top navigation. I Can use the view champions. I Can view my inventory and sort through it. I CANNOT equip any Item I CANNOT move from my location I CANNOT resolve random encounters I CANNOT perform Jobs What it boils down to, is that I can do everything in the game possible EXCEPT anything that would alter my character as it is saved in the EE database. I would even attempt Seppuku because I don't think that will be allowed either, but I'm not in the mood to tempt fate. EDIT 1
I have tried to find a correlation between myself and Hoburo, but alas, I cannot make a connection based on available information to the player. Gear isn't the same (Fan of Command is, but was tested as fine by another player). level isn't the same. Rings aren't the same, Unsure about dynasty, Taint, Infamy, Honor, nothing. Edit 2
Another piece of information for consolidation purposes. I have tested attempting to play EE on 3 different computers, on 2 different internet connections, on 3 different browsers, as well as from my iPhone. I have used. Sony Vaio Laptop: Chrome, FF - Windows 7 home Dell work comp: Chrome, FF, Windows 7 ultimate 64 E-machine: Windows Vista Business Chrome, IE Iphone: Safari, iOS4 Edit 3
Without knowing much about your database structure, the error at first seemed like it is happening at some point during the call to the database to fetch the character. The problem is, all of my information loads into the EE pages, which means that the fetch from the database is working. It is the editing of the Database in relation to the characters themselves that seems to be suffering some sort of malfunction. If it were a problem with jobs, jobs should be the only thing affected. Same goes for equipment, and points (someone said that they couldn't spend their points). Edit 4
EE is allowed to do everything that it needs to do on my side. If my account was somehow setup to block items from EE, it shouldn't allow my information to load into the character page, or allow me to view and sort my inventory, since those actions would also be coming from your database, housed off of FB. As far as I know, there is no setting that will allow you to only shut off only this type of communication available on FB.
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Moto Hoburo
Unicorn Clan
Kenku trained and Enlightened
Posts: 35
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Post by Moto Hoburo on Mar 18, 2011 15:17:44 GMT -5
No, it still doesn't work for me. Like Shoju, I went to bed last night and when I woke up and logged in, the problem was there. No FB setting was changed in between, no update on the computer (anyway my roommate can play on the same computer).
If you need a guinea pig for what you had it mind, let it be me. I would certainly cry a bit if I lose my rank 119 bushi, but it's a game after all. I'm crossing my finger that could be the answer. At best, all I'll will have lost is a day of Fate and it's worth a try.
The sad thing is that I'll will be AFK until 9PM EDT tonight (as I must visit someone in hospital) and I won't be to tell you if it worked before that point.
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Post by Shoju on Mar 18, 2011 16:27:40 GMT -5
I am now fairly positive that not even seppuku could be used. I have tried to perform the action to die gloriously in battle (knowing there is a confirmation). When that gave me the same error, i attemped to change my characters name. I can't even change my name or flavor text.
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Post by Jay Luo on Mar 18, 2011 17:53:18 GMT -5
I'm still kinda puzzled as to exactly what is causing this; my best guess is something changed on the facebook side last night.
I did a lot of heavy web searching; didn't come up with a smoking gun, but the few clues I do have are:
* A user reported a similar problem on Kingdoms of Camelot. Could just be a coincidence, but the timing is awfully similar (started today).
* A developer described a similar problem with getting their "like" button to work, and they thought it was because they were redirecting to a web site with "facebook.com" in the URL, and they were able to solve it by using tinyURLs to mask the URL.
Most of the links and redirects I use are full URLs which start with something like "http://apps.facebook.com/" before going to my direct Emerald Empire links.
Something I'm now trying with experimentally is changing the links for performing Actions in Emerald Empire to use relative (local) paths that don't have "facebook.com" in them, to see if that helps.
I cannot easily test whether this makes a difference because the application is working for me, both before and after this change. If someone who was having trouble with doing actions could try moving or performing an action and seeing if it is any different now, please let me know the outcome.
If that actually helps I'll update other pages so they use this format also (stuff like Equipping and spending Character Points are still unchanged as of this writing).
If that doesn't actually help, Chuda Oronkohiro volunteered to let me delete his character and see if restarting makes any difference. I kinda think that's less likely to help, but blood magic is always an option if I run out of other ideas. ;-)
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